FAQs
How can therapy help me?
Therapy can be good for anyone who is looking for help or a safe space to talk. Psychotherapists are trained to provide support, coping and problem-solving skills, and to help you attain a better understanding of yourself. Psychotherapists adopt theories and methods to their counseling style that have been tested and proven. Not all work using the same theories and methods. Check out our team’s profiles to see what they provide.
How does it work? What do I have to do in sessions?
Each therapy session is unique to the client because everyone who comes to counseling is different and has different issues. Our psychotherapist tailor their approach to your specific needs. Our sessions are approximately 50 minutes long. In your first visit, we will ask a lot of questions to understand your situation. From there, you and your psychotherapist will come up with a plan for therapy that suits your needs.
How long does therapy take?
We want to help you on your journey to feeling better quickly, so our hope is that we can work through what you’ve got going on and send you on your way. Our goal is to work ourselves out of a job. We want you to get better. That being said, everyone is different and, therefore, has different problems/issues/difficulties they’re coming in for. Some of those things can be from early childhood or can be so traumatic that it may take several sessions to work through. For some, therapy may only last 4-10 sessions. When you come in for therapy, your psychotherapist will work with you on developing a plan for action and set a goal date for you to complete therapy.
We understand that once our clients are “better”, life continues to take place and things happen. We want to always have an open-door policy where you can schedule with your psychotherapist at any time throughout the year, even for a check-up.
What can I expect from therapy?
When you go in for therapy, you will work with one of our psychotherapist who has been trained in clinical techniques to help people with their problems. Sometimes a session may be one of conversation, other times the psychotherapist may assign you homework and give you tasks to complete during session or during the week. Not all of the work happens during your session. Through therapy, you will learn tools and techniques to help you think better and become the best version of you.
How can I get the most of out of therapy?
Take it seriously. You will get as much out of therapy as you put in. If your psychotherapist gives you tasks to complete during the week, complete them.
Make notes of your progress and come in to your session with updates and questions. Our psychotherapists are always ready to help.
Being honest and vulnerable in session is the best policy. To bring about true healing at the core, one must be able to open up about those hard places. Your psychotherapist can only help you based on what you tell them. If there is more that you are not telling, you will not be able to get help in those areas. That’s why true healing only comes by being vulnerable. This is a hard one for people, and for good reason. We normally don’t like to share the hard or shameful things about ourselves with people. Remember, this is what our psychotherapists are there for. We have heard it all! There is nothing you can say that will make us not like you or not want to help you.
When and how do I pay for sessions?
Some of our psychotherapist are paneled with insurance, such as: Aetna, Blue Cross Blue Shield, Cigna, Optum, Oscar, Oxford, UnitedHealthcare and various EAP’s; insurance will be filed for your session and the office will charge your card on file for copay. If your psychotherapist is cash pay; the office will charge the card we have on file for our 24-hour cancelation/no show policy.
For children and adolescents, we will follow same procedure of filing with insurance and charge the card on file unless otherwise discussed by parents/guardians.
What is the cancelation policy?
There is a 24-hour cancelation/no show policy. We keep a credit card on file and are required to charge the late cancelation/no show fee in the case you forget to cancel an appointment 24 hours in advance or fail to show up to your appointment. If you need to cancel an appointment, call in 24-hours in advance. If it is outside of business hours when you call to cancel, feel free to leave a message and we will cancel your appointment accordingly.
How do I know you will keep my information private?
We are bound by a code of ethics and the law to keep all information confidential unless released by written consent of all parties involved. Limits to confidentiality include threats of suicide, suspected child abuse, dependent adult or elder abuse, harm to others and/or self, and reporting to your insurance company should you choose to be reimbursed for services received.
What is the difference between a psychotherapist, a psychiatrist, and a psychologist?
Psychotherapists (aka: counselors & therapists) are clinically trained to diagnose and help clients with mental health issues. A psychiatrist is a medical doctor who specializes in treatment of the mentally ill, usually with medication. A psychologist specializes in testing and research of human behavior.